Community Management

Community Management Team

The Community Management department is one of the largest departments on Potterworld. The goal of the Community Management department is to create a better experience for the player base, whether this is through moderating the server, implementing suggestions, managing events for the community and staff team, or creating a Wikipedia for the players to use.

Sub-Departments

Moderation

Leads - EricaEH, JustJada and Tangular123 The Moderation sub-department is in charge of keeping the server’s platforms appropriate for all players, whether this be on the Discord, forums, or in-game. The roles within Moderation are Jr. Prefects, Prefects, Sr. Prefects (in-game moderators), Discord Moderators, and the Wizencouncil team (forum moderators). The in-game moderators assist with taking care of players who disobey the rules and answer tickets that come in every day. Discord Moderators help to keep the Potterworld Discord safe and family-friendly. The Wizencouncil team moderates the forums and assist in dealing with the website support tickets.

Poltergeists

Lead - AshTM  The Poltergeist sub-department is in direct communication with the player base for suggestions to help improve the server. They read through the suggestions on the forums and accept ideas that they believe are for the better of Potterworld. Poltergeists also test through gameplay, such as events or updates, to make sure they are suitable for the players on the server.

Scribes

Lead - EricaEH The Scribe sub-department is one of the more back-end sections of the Community Management department. They are in charge of creating and publishing pages for the public Wikipedia. The Scribe Interns write the pages that go onto the website, while the Scribe Publishers edit and implement the pages written.

Store Managers

The Store Manager sub-department is a staff-only branch of Community Management that creates, manages and releases new store items every month.

Management

Like most departments, Community Management has a leadership team that runs the sub-departments within. In Community Management, the leadership team consists of the sub-department leads, the Assistant to Head of Community Management, and the Head of Community Management.

Assistant to Head of Community Management

EricaEH

The Assistant to Head of Community Management assists the Head of Community Management with leading and managing the entire department and all sub-teams and their members. They also help oversee the management of the Leads and provide assistance when needed.

Head of Community Management

DenizTM

The Head of Community Management is the leader of the department. They serve to aid and look over the Leads of the department and also head in the runnings of the department along with managing everyone within.